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An Open Letter

When an internet search on a specific company brings up lawsuits and negative information, distrust is automatically created. When a company is falsely accused, it must work doubly hard to overcome suspicion. While we have done a good job of keeping our clients abreast of our situation, Sofia Capital Ventures has finally been exonerated of all charges made us, and the negative information has been removed from the internet. 

Charges Dismissed

As many of you know, Sofia Capital Ventures has been operating under a cloud of suspicion during the past year and a half due to unfounded allegations brought against us in a Pennsylvania court of law in a case against an unscrupulous lender.

One of the many lessons learned during this experience is that in the civil courts in America, unlike the criminal courts, one is presumed guilty until proven innocent.

Happily, all charges against Sofia Capital Ventures, LLC and Barbara Leuin personally have been dismissed “with prejudice” — meaning the same party cannot sue us again.  However, if you’ve Googled the company name in the past year, you would have seen a lawsuit against SCV as the top entry.  That has also now been removed.

Rebuilding Trust

What ultimately has been the lesson from this experience is learning who to trust and how to demonstrate trustworthiness in an uncertain environment.

What I know about trust is this. Trust is developed one step at a time — by making small commitments and keeping them. And if you know you can’t keep your commitment, notifying the other person as soon as possible and renegotiating. This keeps you in integrity.

In the commercial mortgage industry, as in life, we give our word frequently. We tell people we will call them back by a certain time. We tell borrowers we can obtain an indication of interest from a lender within a certain time frame. We tell our clients when paperwork is coming to them; when they have to submit their documents to underwriting; and ultimately, when funding is taking place.

At times, we rely on the word of others — co-brokers, underwriters, lenders, and also borrowers. When someone doesn’t keep their word to us, such as a lender saying a term sheet will be delivered to a borrower on a certain date, and then it is delayed without explanation, we are put a position where we may seem to be out of integrity. We do our best to keep the customer informed and provide timely updates to them, even when we are still waiting for word from the lender.

Maintaining High Standards

The ultimate remedy at Sofia Capital Ventures is to screen our lenders carefully and only work with the ones who are responsive to us, and demonstrate their ability to perform on what they say they can do.  Over the years, we have dropped relationships with lenders who don’t perform to our standards.

Therefore, when a borrower brings a loan request to Sofia Capital Ventures, we take the borrower’s request very seriously, and offer a free evaluation of their loan request in the light of what we know to be the current lending parameters within the group of private commercial lenders we represent. We seek and receive weekly updates from our lenders in order to stay current with the commercial lending marketplace. We take our word very seriously, and know that you do too.

If we tell you we can get a loan done for you, we mean it. We charge no fees up front. The rest is up to you.

Please contact us today for a free evaluation of your commercial lending request. We are commercial lending experts who represent billions of dollars in funding capability in today’s commercial mortgage

By |November 5th, 2018|Commercial Lending, Lending Process, Private Commercial Lending|Comments Off on An Open Letter
Barbara Leuin, Commercial Lending Expert
Barbara Leuin, Ph.D., Commercial Lending Expert, Carlsbad, CA, is a serial entrepreneur and real estate investor, with over 30 years of professional experience, including 13 years of university teaching in business and economics; 16 years of business consulting; and 5 years as a full-time real estate investor. Since 1996, she has helped start-up businesses access millions in private capital. As CEO, Barbara brings visionary leadership, team-building and leadership to Sofia Capital Ventures. She is responsible for lender relationships, broker training and identifying market opportunities.

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